Shipping policy

1. Shipping Costs

We offer competitive shipping rates and aim to provide the best value for our customers. Shipping costs are calculated based on the size and weight of your order, as well as the delivery location. For precise shipping costs, please get in touch with us directly at sales@bigwaytrading.com.

2. Delivery Times

We aim to dispatch all orders within 1-2 business days. Delivery times vary depending on your location:
- UK: Typically, 2-4 business days
- Poland: Generally, 2-4 business days
- Germany: Generally, 3-5 business days
- Rest of the World: Please contact us for an estimated delivery timeframe

3. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your delivery. If you have any questions regarding the status of your order, feel free to contact us at sales@bigwaytrading.com.

4. Shipping Address

Please ensure that your shipping address is correct at the time of placing your order. Big Way Trading is not responsible for delays or additional charges resulting from incorrect addresses. If you need to update your shipping information, please contact us as soon as possible.