Why this Privacy Statement?

We process your personal data for the purpose of providing our services. We attach great importance to your privacy and will therefore handle these personal data confidentially and carefully. Personal data will be processed in accordance with the legal provisions as prescribed by the General Data Protection Regulation (also known as GDPR). In this privacy statement, we would like to inform you further. Big Way Trading Sp. Z O.O., NIP:5223255900 Big Way Trading Sp. Z O.O. can be reached at e-mail address info@bigwaytrading.com. This privacy statement provides information about the processing of personal data by or on behalf of Big Way Trading Sp. Z O.O., and only applies to the use of personal data of its customers and website visitors.

How do we collect personal data?

Big Way Trading Sp. Z O.O., may receive information from you in the following ways:‍ Directly from you: for example, by entering into an agreement with us, if you contact us by e-mail, telephone or in writing, place an order in our webshop, register for activities or subscribe to our newsletter. Via our own website: for, among other things, the performance, improvement and registration of our services, we collect various data via our website and webshop, including through the use of cookies.

What personal data do we collect?

Big Way Trading Sp. Z O.O. can process your personal data, because you use the services of Big Way Trading Sp. Z O.O., and/or because you provide them to Big Way Trading Sp. Z O.O. yourself when completing a contact form on the website. Big Way Trading Sp. Z O.O. may process the following personal details:‍ Contact and account details, including name, address, telephone number, e-mail address, company details, personal preferences and login details provided by you. Payment and invoice data. If you provide us with these data yourself, e.g. in writing or by e-mail, we may save them. Website data - such as IP address, traffic and location data and information about the use of our website, webshop, loyalty card and digital newsletters. Data you submit when you apply to us, such as your CV, motivation and related information.

For what purposes do we collect your personal data?

Big Way Trading Sp. Z O.O. uses the personal data obtained in the first place to execute the agreement we enter into with the customer in the context of offering products and services via our website, webshop and physical shop, and for internal administration. More specifically, we ask you to share your personal details with us for the following purposes:‍ For the purpose of entering into, maintaining and improving the contractual relationship with its (potential) customers, or for the purpose of improving its services and products. For the application and execution of legal obligations. To make analyses concerning purchase and visiting behaviour in the website, webshop and our physical shop(s) and to compare these with other (similar) shops with which we have an active or passive cooperation. To provide you with personalised promotions, offers, tips and information by e-mail and/or post. Providing purchase-related information such as manuals, usage tips, information, proofs of purchase and related products‍ Personal data will not be used for purposes other than those described above.

With whom do we share your personal data?

Big Way Trading Sp. Z O.O. may be obliged to provide your details because of a legal obligation resting on Big Way Trading Sp. Z O.O. and/or in response to requests to do so by the authorities. Big Way Trading Sp. Z O.O. has taken the necessary organisational and contractual measures to ensure that personal data is processed and protected in line with European legislation.

What cookies do we use?

Our website uses cookies, which are used to store technical information. Cookies are small information files that a website leaves on your device, which track your activities within our website. This concerns for example: The visitor's IP address; The date and time of the visit; The URL of the referring site (the site from which the visitor comes); The pages visited on our website; Information on the browser used (type and version, operating system, etc.). Technical information and cookies are used by us to facilitate your visit to the website and to optimise the performance and user experience of the website. Cookies can be placed by Big Way Trading Sp. Z O.O. itself as well as by other parties with whom Big Way Trading Sp. Z O.O. cooperates. Below you will find an overview of the types of cookies that are placed through the Big Way Trading Sp. Z O.O. website: Functional Cookies Big Way Trading Sp. Z O.O. places cookies that are necessary for the website to function properly and to provide a requested service. These cookies are used to save certain user and preference settings, to save any login details and to optimise the user-friendliness of the website. Analytical cookies Big Way Trading Sp. Z O.O. uses analytical cookies, such as the cookies from Google Analytics, to collect information about the use of the website. This includes the number of website visitors, pages visited and length of their stay. The collected data is used to improve the service and to optimise the content of the website according to the wishes and needs of the users. Big Way Trading Sp. Z O.O. has concluded a processing agreement with Google for the use of Google Analytics. This agreement ensures that the cookies of Google Analytics are set in the most privacy-friendly manner. Big Way Trading Sp. Z O.O. has not given Google permission to use information obtained via Big Way Trading Sp. Z O.O. for other Google services. Disable cookies Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services, on our and other websites, may not function properly if cookies are disabled in your browser. Social media On our website you can share information via social media, using the available social media buttons. Through these buttons, the relevant social media may place cookies. We have no influence on the use by those parties. They are responsible for the use and provision of data obtained in this way. This use is subject to the privacy policy and the general conditions of the social media concerned.

How long do we keep your data?

Big Way Trading Sp. Z O.O. will retain your information no longer than necessary for the execution of the agreements and in any case no longer than 24 months after the agreement has ended, unless this is necessary to fulfil a statutory retention obligation. Termination of an agreement in this case means cancellation of a loyalty card or unsubscribing from a newsletter. If you wish to have your data completely deleted, you can submit a request to this end (see below).

What rights do you have?

You are responsible for ensuring that Big Way Trading Sp. Z O.O. has the correct personal information at its disposal. You can object in writing to the use of certain data by Big Way Trading Sp. Z O.O. or request access to, correction and/or deletion of your (personal) data by sending an e-mail to info@bigwaytrading.com At your written request, any corrections communicated by you will be processed. Big Way Trading Sp. Z O.O. will respond to your request as soon as possible, but within four weeks. Complaints about the use of personal data can be directed to Big Way Trading Sp. Z O.O. or to the legally competent institution in our country.

How do we secure your personal data?

Big Way Trading Sp. Z O.O. takes the protection of personal data very seriously and takes appropriate physical, administrative, organisational and technical measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you still have the impression that your data is not properly secured or there are indications of misuse, or if you would like more information about the security of your personal data, please contact Big Way Trading Sp. Z O.O. at info@bigwaytrading.com


We may change our privacy policy. We will adjust our privacy policy in this privacy statement. We therefore recommend that you regularly check our current privacy statement for any changes.

Questions, comments, complaints

If you have any questions, comments or complaints with regard to this privacy statement or about the way in which Big Way Trading Sp. Z O.O. handles your personal details, please contact us by e-mail at info@bigwaytrading.com.